Privacy Policy | QuantumBot

Effective Date: 24 November 2025 Last Updated: 24 November 2025

1. Introduction

QuantumBot Private Limited (“QuantumBot”, “we”, “us”, or “our”) is committed to protecting your privacy and handling your personal data responsibly. This Privacy Policy explains how we collect, use, store, share, and protect your personal data when you interact with our website, products, services, or any other platforms operated by us, including when we use third-party cloud infrastructure.

2. Scope

This Policy applies to:

Visitors to our website(s) and digital platforms
Users of our products and services
Prospective and existing clients, business partners, vendors, and job applicants
Individuals whose publicly available business information (e.g., from LinkedIn or other business directories) we process for legitimate business purposes

3. Personal Data We Collect

We may collect and process the following categories of personal data:

Identity Data: Name, company/organization name, job title
Contact Data: Business email address, phone number, postal address, website link
Technical Data: IP address, browser type and version, device identifiers, operating system, system logs
Usage Data: Pages visited, time spent on pages, features used, access times
Automatically Collected Data: Information collected via cookies, pixels, web beacons, and similar technologies (e.g., browsing behavior, referral source)
Information You Provide: Data submitted through contact forms, inquiry forms, resume/CV uploads, support tickets, or any other voluntary communication

4. Purpose of Processing

We process your personal data for the following lawful business purposes:

To deliver, operate, and improve our products, services, and website
To communicate with you, respond to inquiries, and provide customer support
To engage in business development and marketing (where permitted)
To ensure the security, integrity, and performance of our systems
To conduct analytics and research to enhance user experience
To comply with legal, regulatory, or contractual obligations

5. Legal Basis for Processing

We rely on the following lawful bases under applicable laws (including India’s Digital Personal Data Protection Act, 2023 and, where relevant, the UK GDPR):

Consent – where you have given clear consent (e.g., for marketing communications or non-essential cookies)
Contractual Necessity – to perform a contract with you or take steps at your request prior to entering into a contract
Legitimate Interests – for security, fraud prevention, network management, service improvement, and direct business-related marketing
Legal Obligation – to comply with applicable laws and regulatory requirements

6. How We Collect Your Data

We collect personal data through:

Direct interactions (forms, emails, phone calls, chats)
Automated technologies (cookies, server logs, analytics tools)
Third-party sources (publicly available business directories, partners, or service providers, only where legally permitted)

7. Data Sharing and International Transfers

We may share your personal data with:

Trusted Service Providers: Cloud hosting providers, analytics tools, IT support, payment processors, and other vendors acting under strict confidentiality and data protection agreements
Legal Authorities: When required by applicable law, court order, or government request
Business Transfers: In the event of a merger, acquisition, reorganization, or sale of assets (with appropriate safeguards)
Where personal data is transferred outside India or the UK, we implement appropriate safeguards such as Standard Contractual Clauses (SCCs), adequacy decisions, or equivalent mechanisms as required by law.

8. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this Policy or as required by law. Once no longer needed, data is securely deleted or anonymized.

9. Your Rights

Depending on your location and applicable law, you may have the following rights regarding your personal data:

Right to access
Right to rectification
Right to erasure (“right to be forgotten”)
Right to restrict processing
Right to object to processing
Right to data portability
Right to withdraw consent (where processing is based on consent) To exercise any of these rights, please contact us using the details in Section 14.

10. Cookies & Tracking Technologies

Our website and services use cookies and similar technologies for functionality, performance, security, and (with your consent where required) analytics and marketing purposes. You can manage your cookie preferences via the cookie banner or your browser settings.

11. Data Security

We implement robust technical and organizational measures, aligned with industry best practices and standards, including:

Encryption of data in transit and at rest
Access controls and authentication
Regular security assessments and monitoring
Secure third-party cloud infrastructure

12. Data Breach Notification

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will notify you and the relevant supervisory authority (where required) without undue delay and, where feasible, within 72 hours of becoming aware of it (as per GDPR/DPDP requirements).

13. Updates to This Policy

We may revise this Privacy Policy periodically. Updated versions will be posted on our website with the latest “Last Updated” date. For significant changes, we may provide additional notices via email or website announcements.

14. Contact Us

For any questions, concerns, or to exercise your data protection rights, please contact: Data Protection Officer QuantumBot Private Limited Sankalp Square 3B, 1101 to 1106, Sindhu Bhavan Rd, beside Taj Skyline, PRL Colony, Thaltej, Ahmedabad, Gujarat 380058 Email: info@quantumbot.in